Message leads on the channel they actually use. This is a no-code guide from 'nothing' to 'sending WhatsApp messages from Salesvora' — written for people who have never touched a developer console.
Before you start#
Keep these ready — it makes the whole process about 45 minutes:
- A business email (avoid a personal
@gmail.comif you can) - Your GST certificate, Shop & Establishment licence, or Udyam certificate
- A utility bill or bank statement (under 3 months old) with your business name & address
- A phone number that is not currently active in the WhatsApp or WhatsApp Business app
- About 45 minutes of focused time (plus a 1–3 day wait for verification)
Connecting WhatsApp, step by step#
Create a Meta Business account (~5 min)
Already run Facebook or Instagram ads? You already have this — skip to step 2.
Verify your business (10 min filing + 1–3 day wait)
Get a dedicated phone number ready (~10 min)
Create a WhatsApp app in Meta for Developers (~10 min)
Add and verify your number (~5 min)
Generate a permanent access token (~5 min)
whatsapp_business_messaging and whatsapp_business_managementpermissions. Copy it immediately — it's shown only once.Paste your credentials into Salesvora#
In the app, open Settings → WhatsApp and enter the three values you collected: Phone Number ID, WABA ID, and your System User access token. Click Verify and Connect — Salesvora validates them with Meta and configures the inbound webhook automatically.
- 1Create a Meta app at developers.facebook.com → add WhatsApp
- 2Register your business number; copy the Phone Number ID + WABA ID
- 3Generate a permanent System User token in Business Settings
- 4Paste all three here — webhook is configured automatically
Once connected#
- You can message leads on WhatsApp directly from their profile.
- Incoming WhatsApp messages create or update leads automatically.
- On Max, the engagement bot can greet and qualify every new lead instantly.
Common issues#
Business verification got rejected#
Almost always a document mismatch. Make sure the business name and address are identical across every uploaded document, including punctuation (“ABC Pvt Ltd” vs “ABC Private Limited” will be rejected), then re-submit.
“Phone number already in use”#
The number is still active in the WhatsApp or WhatsApp Business app. Open that app, go to Settings → Account → Delete account, wait ten minutes, and try again.
My display name was rejected#
Meta is strict: no all-caps, no “official”, no emojis, and it should match your registered brand. Try your business name as written on your website.
The token expired after 24 hours#
You used the temporary one. Generate a permanent token via Business Settings → System Users → Generate New Token with the whatsapp_business_messaging permission.